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Providence TechCare Training

THE BASICS

You work with IT every day. Know how to receive support and keep your systems running smoothly. 


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IT Support

With Providence, you have a whole team behind your screen ready to help you. Click the video above to learn how to request IT Support. 

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Monthly Patches 

Your device requires security patches and updates to keep it secure and running smooth. In order for these updates to apply, we need your help! Click the video above to learn what steps you need to take every month. 

CYBER SECURITY 

The weakest link in security is the person behind the computer. Be aware. Stay vigilant. 


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Monthly Cyber Security Training

Each month you will receive a 5-10 minute training video that will teach you the latest security threats and what to watch out for. Your senior executive team is notified if training is incomplete. Click the video above to learn what to expect. 

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LastPass Password Vault

LastPass. The LAST password you will ever need to remember! Click the video above to have a quick rundown of your new Password Management Vault. More importantly, click the button below to go through the real LastPass Video Training Course online. 

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Reporting Phishing Emails

Bad beings are always trying to get your data. Their tricks have evolved from the days a Prince overseas asking for money. We try to trick you too. We want to test you to ensure you stay vigilant! Click the video above to learn how to ace these tests. 

CLOUD SERVICES

Files. Email. Virtual Meetings... it all happens in the cloud. 


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Box

Box is cloud file storage. Each organization has a custom way they want you to name, store, and file your documents. Box allows you to access and collaborate on files from anywhere at anytime! Watch the video above to learn how to get a crash course on Box. 

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Microsoft Teams

"Does my background make my laundry pile look big?"
"Hey, you're muted." 

Become a Teams expert and learn how Teams is so much more than a chat platform.  Host meetings, live events,  and breakout rooms. Have a one-spot stop for your team to chat, meet, collaborate on files, all in real time and one place. 

Microsoft Educator Community

Microsoft General

Want to be a power Outlook user? How about learn what has changed in Excel in the last 10 years? Click above to head to the experts themselves on becoming a Microsoft pro. 

We recommend a lot of great Microsoft education resources. Linked Learning, YouTube, and Microsoft themselves offer many courses you can check out during times that work best for you. 

Miscellaneous

Check out some videos that may pertain to your organization .


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FindTime 

You may have the FindTime Meeting Poll extension in your Outlook if your organization utilizes this add-on. 

FindTime is a tool that lets you easily schedule meetings without back and forth on availability. Click the picture about to learn more about FindTime and how to use it today!

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Giving Back Program

Providence gives back with every IT Support ticket feedback we receive. We know that we cannot improve without your honest feedback and thank you for your generous time to provide it! Click the image above to learn about how we pay this forward by contributing to various Lansing organizations. We appreciate every opportunity to serve you and our local community! 

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Microsoft 365 Apps

Want to learn more about Microsoft Applications? New apps like Microsoft Forms, Lists, Bookings, Planner and more! Click the picture above to be taken to the Microsoft Arena where you can get an overview of the apps and choose ones to learn! 

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