Being a Point of Contact: Watch the video to learn about being a POC and what we will go to you for!
Authorized Contacts: Learn more about why identifying key staff members is important for security, finances, and more.
Personnel Changes: Learn how to submit staff changes and what to expect by checking out the video.
Client Ticket Portal: Did you know you can view all open tickets for your organization at once? Even see their status, notes, resource assigned, and more! You can also pull reports anytime. Check out this quick demo of the client ticket portal!
Removing Devices from Account: Learn how to request to remove them from your network to eliminate any security vulnerabilities and save on TechCare.
Line of Business Apps: Check out the video to learn how Providence can still help with Line of Business apps even though they are not supported under TechCare.
Want a walk-through?
We're here to help! Schedule time with Tree, our Customer Success Manager, to walk through step by step any information on the above. Our goal is to make tech easy for you!
